Is freelancer.com a crap?

Hi, I was cheated by freelancer.com on 6th and 7th FEB 2017 very badly. They took away my USD $645 and 2 google adsense account. Here is the complete story how they cheated me in a very clear & transparent manner.

On 6th Feb 2017, an employer named as “JohnnyCotto” (https://www.freelancer.com/u/JohnnyCotto.html) awarded me a project named as “I need help adsense” (https://www.freelancer.com/…/Internet-Ma…/need-help-adsense/) on the cost of $280 and created a milestone of $280 as $80 was in my adsence account. I sent him google adsense account login detail through freelancer.com chat messenger. He checked it and after verifying everything, he released the money. Also he paid $28 as bonus. After releasing money, he changed all the credentials of adsense account and updated as per his needs so that i can not access it in future. After that i asked him to mark the project completed and rate me. He marked the project completed and rated me 5 star. I also rated him same. After that i requested a withdrawl of $305 amount from freelancer.com. But within 2 hours i got a mail from freelancer.com that the withdrawl request has been declined. I checked my freelancer account and found that the amount has been taken back by the freelancer.com. Also tried to contact the employer but his account and project both was deleted. I was shocked by this activity of freelancer.com.

The Same scenario happened on 7th FEB 2017.

An employer named as TanangVarnak (https://www.freelancer.com/u/TanangVarnak.html) awarded me his project named as “I need help google adsense” (https://www.freelancer.com/…/need-help-google-adsense-1302…/) on the cost of $200 and created a milestone of $200. I sent him google adsense account login detail through freelancer.com chat messenger. He checked it and after verifying everything, he released the money. After releasing money, he changed all the credentials of adsense account and updated as per his needs so that i can not access it in future. After that i asked him to mark the project completed and rate me. He marked the project completed and rated me 5 star. I also rated him same. After that i requested a withdrawl of amount from freelancer to my account as i needed to pay to my employees. But within 2 hours i got a mail from freelancer.com that the withdrawl request has been declined. I check my freelancer account and found that the amount has been taken back by the freelancer.com. Also tried to contact the employer but his account and project both was deleted. I was surprised by this activity of freelancer.com. I lost my $200 (project amount) + $20 (freelancer fee) + $10 (it was in my adsence account)==$230.

So in 2 days freelancer.com took away my $645 and 2 google adsence account.

Even after this activity, freelancer.com did not stopped here. They made my account limited so that i can not withdraw any money that i am receiving from my client.

The amount that i have received from my client has been put on hold.

The asked me to verify my self by uploading my identity to make my account normal.

On 9th FEB 2017 I submitted the document that they are looking for and i got a message that my account will be normal within 48 hours. I waited for 48 hours but did not received any mail or message. Then i tried to start contacting them by message board. I have been writing them for last 3 days but no one is responding me.

Don’t know, where to go, whom to contact, just tired off everything.

Any one can help on this please????????????

I need my $645 back and my account normal.

I have attached here a screenshot for proof. please have a look…

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